Duty Free Entry (DFE) - Web Based Training
 

  Introduction

Purpose

The Duty Free Entry (DFE) application provides support for contractors, contract officers, Customs brokers, and the Duty Free Entry Personnel who respond to 35,000 commercial duty free entry shipping requests each year. By managing the workload electronically rather than on paper, the duty free entry request process can provide timely customer service.

Electronic documents managed in DFE:

  • Entitlements
  • Certificates

Need access to Duty Free Entry? Click here to begin registering through PIEE.

DFE User Roles

User Roles

Admin Roles

Special Admin Roles

DFE Additional Users

Users

  • DFE - Broker
    • Create Certificates

    No Registration Required - Access through Tokenized Email link

Additional Support Training Information

References

Support

  • User Profile Support
    • User Account Reactivation Process
    • Activation of a Deactivated User Role
    • Adding Roles to an Existing User
    • Certificate Export for Registration
    • Change Authentication Type
    • Digital PIN and Time-Based One Time Password Setup
    • Entering An Alternate Supervisor In The User Profile
    • Inter/Intra Agency Transfers
    • User Account Changes
  • Registration Support
    • Alternate Supervisor Role Approval
    • Certificates Export for Registration
    • Find My Account Administrator (GAM/CAM)
  • Logon Support
    • Find My Account Administrator (GAM/CAM)
    • How to Log into PIEE Troubleshooting
    • Inactivate/Activate Workflow Diagram
    • Reset User Certificate


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