Delivery Schedule Manager (DSM) - Web Based Training
 

  Customer Request Training

Customer Request

Reference Guide PDF Notes
Creating Customer Requests This guide demonstrates how to create Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user to initiate a process for the exchange of communications between DCMA and Customers (buying organizations). (PDF) This guide demonstrates how to create Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user to initiate a process for the exchange of communications between DCMA and Customers (buying organizations).
Responding To Customer Requests This guide demonstrates how to respond to Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user via a Response form for the exchange of communications between DCMA and Customers (buying organizations). (PDF) This guide demonstrates how to respond to Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user via a Response form for the exchange of communications between DCMA and Customers (buying organizations).
Viewing Customer Requests This guide demonstrates how to navigate and view Customer Requests within the DSM module as a Admin Office, Issuing/Pay Office, or View Only Government user. (PDF) This guide demonstrates how to navigate and view Customer Requests within the DSM module as a Admin Office, Issuing/Pay Office, or View Only Government user.


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