Delivery Schedule Manager (DSM) - Web Based Training
 

Customer Request

Training Document PDF Notes
Creating Customer Requests This training demonstrates how to create Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user to initiate a process for the exchange of communications between DCMA and Customers (buying organizations). (PDF) This training demonstrates how to create Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user to initiate a process for the exchange of communications between DCMA and Customers (buying organizations).
Responding To Customer Requests This training demonstrates how to respond to Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user via a Response form for the exchange of communications between DCMA and Customers (buying organizations). (PDF) This training demonstrates how to respond to Customer Requests within the DSM module as a Admin Office or Issuing/Pay Office Government user via a Response form for the exchange of communications between DCMA and Customers (buying organizations).
Viewing Customer Requests This training demonstrates how to navigate and view Customer Requests within the DSM module as a Admin Office, Issuing/Pay Office, or View Only Government user. (PDF) This training demonstrates how to navigate and view Customer Requests within the DSM module as a Admin Office, Issuing/Pay Office, or View Only Government user.